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A live stress test of how far consumer companies will push customers before removing human support becomes a churn risk
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Meta removed human support from Instagram, it’s AI support only for paying customers. Which is a decision, but OK. But the AI support doesn’t work. As in, at all. So I pay for a product with no support, no way to report this, and no way to get a receipt event FMLRead original on X
Meta leaves paying Instagram users with broken AI-only support
Meta leaves paying Instagram users with broken AI-only support
Meta leaves paying Instagram users with broken AI-only support
Meta leaves paid Instagram users with AI-only support
Meta removes human support from paid Instagram accounts
Meta removes human support from paid Instagram accounts
Meta replaces human support with AI for paying Instagram users
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The filing gives investors their first detailed look at the AI lab's finances and profitability.
The filing gives investors their first detailed look at the AI lab's finances and cloud commitments.
The raise shows how much capital AI spending now requires from public markets.
The suit targets automatic content recognition, which links TV viewing to ads shown on phones.